Unsolicited Calls

The caller from Telstra rings. Well, she says she’s from Telstra but every time it’s the same story: “There’s a problem with your internet connection”. This particular caller keeps saying “Madam” because our surname is pretty hard. “Madam” sounds abrupt and I find it jangles me. I let my anger ring down the line to wherever she sits. “I don’t believe you, Madam. Do you want to know why, Madam? It’s because every time you guys ring, I ignore you but our internet still works. Can you see how that looks, Madam?” The line clicks. Dial tone. I just wish I knew what she really thought. What does she get paid to put up with such unfriendly reception? She must know she’s part of a scam.

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